Are they really ok? Here’s how you may contact them right now.

Do you have any idea how the people in your life are doing right now? There's a good chance you know someone who is struggling but persevering. We're here to help you out, and for R U OK? We're going to talk about how you can help others all day.

We all have our ups and downs in life. Because of this, you’re likely to have a friend or relative in need right now.

They may not have seen their family in months, their business may be suffering from COVID-19, or they may be struggling to keep up with their mortgage payments.

And here’s the thing: we’re not all born with Andrew Denton’s innate conversational instincts and EQ.

As a result, we may put off difficult conversations for fear of escalating the issue.

It is sometimes difficult to know how to respond to someone who may be going through a difficult time or experiencing mental health problems. You’re not expected to solve whatever might be going on but asking the question and talking with them is a very important first step towards exploring if they need support and how you might be able to support them.

1. Make a decision now.

When we spend quality time together, meaningful moments are more likely to occur.

While this may be tough to accomplish during a lockdown, here are some examples of instances where you might want to ask someone if they’re okay:

– while working out together

– while socializing or participating in an activity with others

– when you’re on a break from work or school

– while undertaking online activities or communicating with others

– at a lunch with others

Even even a short vacation can be a nice chance to communicate while you’re traveling together.

2. Are you okay?' is a question that should be asked. ’

Begin the conversation at a time and place that is convenient for both of you.

Approach with a casual and friendly demeanor. Also, think about how you can make the conversation go smoothly.

You can tell them if they don’t want to talk, or ask if you can find someone else with whom they’d be more comfortable chatting.

The following are some examples of ways to check in with them:

– I haven’t seen you in a while, how are things going?

– How are you getting around these days?

– How are things going now that you’re tired?

3. Keep an open mind while you listen.

Prepare to listen when they begin to open up to you. Keep an open mind and don’t try to answer their problems immediately soon.

Other suggestions include:

– Don’t rush or interrupt them. Allow them to speak at their own pace.

– Insist on them explaining the situation.

– Show that you’ve listened by repeating what you’ve heard and asking if you’ve got it right.

4. Getting others to take action

You don’t have to know all the answers or be able to give them professional counsel, but you can help them think about what they can do next to help them deal with their predicament.

You can start the conversation by asking them:

– What do you believe we can do now?

Do you have any requirements for me? What can I do to assist you in any way possible.

– Have you considered seeing your doctor?

5. Soon after, check in again.

Check in with them in a few days to see how things are going.

“Do you mind if I drop by again soon to check how you’re doing?” or “Do you mind if I drop by again soon to see how you’re doing?”

Inquire about how they’re doing and if anything has changed since you last chatted with them. If they haven’t taken any action yet, be patient and ask if they’d want to work together to come up with some ideas.

Recognize that seeking treatment can take a long time. Keep these in mind. They will much appreciate your honest assistance.

Please don't hesitate to contact us as well.

We like to think of ourselves as more than simply a loan broker – we like to think of ourselves as a friend you can rely on when you’re in a pinch.

To learn more, contact Premium Finance Group Australia at (07) 4720 8888 or email us at


Disclaimer: The content of this article is general and is presented for informative purposes. It is not intended to constitute tax or financial advice, whether general or personal nor is it intended to imply any recommendation or opinion about a financial product. It does not take into consideration your situation and may not be relevant to circumstances. Before taking any action, consider your particular circumstances and seek professional advice. This content is protected by copyright laws and various other intellectual property laws. It is not to be modified, reproduced, or republished without prior written consent.

Contact Us

Schedule your free 15-min call with an advisor

Let us know how we can help below.